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Best 5 Electric Scooters in Japan

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If you’re new to Japan and are looking for a cost-effective and dynamic way to increase your efficiency, e-scooters are a great way to go. 

Not only do they save you time and money otherwise spent waiting in traffic, but they are also a great option for personal, health-conscious mobility. 

Although there is a wide range of alternatives for logistics and personal transportation in Japan, they cut the crap out of your routine and help you get stuff done fast. 

Although Japanese traffic laws can be a drag as they require electric scooter owners to get registered, use license plates, and wear safety equipment, the payoff for owners is that they can rest easy in the knowledge that safety on roads and designated paths is all but guaranteed. 

Also, electric scooters provide a unique view of the beautiful Japanese cities and an enjoyable way to get from one point to another. And all without fuss. 

The section below is a list of five of the best electric scooters available for use in Japan.

Electric Scooters In Japan: A Quick Look


Dapang Lightweight Folding Electric Scooter: 

Dapang Lightweight Folding Electric Scooter 

Weight: 15.5kg - 18.5kg
Frame: Aerospace grade Aluminium 
Charging Time : 6 hours
Battery: 18650 Lithium 
Maximum speed: 35km/hour
Maximum load : 180km 
Cruising range: 250km
Suitable for: Small business owners


Segway-Ninebot Smart Folding electric Bike/Scooter:

Weight : 10.5 kg
Frame : Lightweight Aluminium
Battery range: 3.5 hours 
Top speed: 20km/hour
Brake: Rear Brake
Suitable for: Adventurers


Mega Wheels Electric Scooter:

Mega Wheels Electric Scooter

Weight: 8.5kg 
Frame: Lightweight Aluminium
Charging time: 2 - 3 hours
Range: 8 - 12 km/hour
Maximum weight: 90kg
Top Speed: 23km/hour
Suitable for: Kids/ Young adults

Urban Folding Electric Scooter:

Urban Folding Electric Scooter

Weight: 6.3kg
Frame: Lightweight Aluminium alloy
Max-load: 99kg
Brake: Disc-brake
Suitable for: Students


Veroman Electric Scooter:

Veroman Electric Scooter

Weight: 28kg
Frame: Lightweight
Battery: 48V 14.5ah Lithium-ion
Charging time: 5-8 hours
Load Capacity: 120kg
Range: 50km - 70km 
Speed: 25 -35 km/h
Suitable for: Plus-size persons

Electric Scooters In Japan: More details

Dapang Lightweight Folding Electric Scooter: 

If you own or work at a small business in Tokyo, Osaka, Kyoto or any of the big cities in Japan, the Dapang can help you redefine your business and generate profits. 

Lightweight and Powerful:

This incredible piece of machinery comes at a lightweight of only 18kg. This means that you can get around town without worrying about the physical exhaustion of riding a brawny scooter. Also, its virtually indestructible aerospace grade aluminium frame means that you can rely on this incredible machine for many years to come. 

Incredible Range

As you go about making deliveries on your rounds, you can trust that its 18650 Lithium battery which gives you an incredible 250km of travel range will get you home and dry on a single 6 hour charge. 

– Built for the last mile

Basically, the Dapang folding electric scooter provides full ground cover for all your last mile delivery needs without the lag and heavy maintenance requirements of alternative modes of transportation. 

While the Dapang electric scooter is ideal for business owners, it’s also useful for everyone that wants an electric scooter that perfectly combines power and durability without sacrificing aesthetics or practical utility. 


Segway-Ninebot Smart Folding electric Bike/Scooter:

Blaze Smart Folding electric Bike/Scooter

If you’re into futurism, love electric bikes, cherish the power of mountain electric bikes and need the dynamism and daily usefulness of an e-scooter, the blaze smart folding electric scooter is a great option for you. 

– Futuristic Design

Not only does it come in an incredible, extraterrestrial design, it’s also incredibly lightweight at 18kg of net weight. If you’ve just moved here and need a way to meet new people, this e-scooter can help to project you in a great way to friends and potential mates. 

Beauty and Durability Combined

Also, the Blaze folding e-scooter is engineered for durability and aesthetic elegance in a way that very few e-scooters can compare. In addition to an already impressive array of features, this machine also comes with a rear disc brake to guarantee your safety and act as a perfect counter-weight to its incredible 30km/hour of top-speed on flat roads. 

If you’re on the market for something that defies expectations and delivers exceptional quality, the blaze folding e-bike is exactly what you need. 


Mega Wheels Electric Scooter:

Mega Wheels Electric Scooter

If you’re on the market for an all-rounder, the Mega Wheel folding e-scooter can help to fast track your daily routine. 

– Great for first time riders

Also, this folding e-scooter doubles as a great introduction to self-mobility, personal responsibility and natural exploration for teenagers and young adults. 

If you make the purchase, you never need to worry about the lag of a heavy machine as this folding electric scooter ships at only 7.5kg of net-weight. Also it comes with a quick charge battery and only takes about 3 hours to reach full charge. 

Can carry heavy set users with ease

Although this folding e-scooter costs less compared to others, it has solid power credentials with a 250W motor, a top-speed capacity of about 23km/hour and 90kg of maximum load capacity.

Cheap Mobility option

All things considered, while this folding e-scooter is not as durable or powerful as pricier versions on this list, it delivers just what you need for inter-city mobility and all at a very reasonable price.  

Helps create family bonds

If you’re a parent looking out for a safe, sustainable way to impart the values of personal responsibility on your child, the Mega Wheels folding electric scooter can help you immensely. 

On the other hand, if you’re a young adult who needs a great way to explore Japan’s immense cultural heritage, this folding e-scooter is a great way to go. 


Urban Folding Electric Scooter:

Urban Folding Electric Scooter

If you’ve just moved to Japan and are a student, then the Urban folding e-scooter is a great introduction to the country and a fantastic way to get around school and a reliable machine that’ll keep you on track to adapt seamlessly to the culture of punctuality among its locals. 

– Appropriate for longer distances

The Urban e-scooter comes in a lightweight 6.3kg aluminium alloy frame which means that you can get to places on time without breaking a sweat. It also means that when you have to travel, it packs without a fuss. 

High safety standards with disc brake design

This e-scooter has a maximum load capacity of 99kg and for most people, this means that you can cruise about pretty easily even when you have to travel with a load. For safety, the urban e-scooter comes with a disc-brake which can be invaluable when you need to avoid a collision or prevent an accident. 

When do you have to travel with others, or rely on public transportation, the Urban e-scooter provides you with a dynamic alternative for mobility should the need arise. 

Appropriate for students

Finally, if you’re like most students, then you probably have to work with a fairly small budget and to that end, this e-scooter is exactly what you need with its low upfront and maintenance costs.


Veroman Electric Scooter:

Veroman Electric Scooter

If you’re plus size, are new to Japan and have a job which requires you to move around quite a bit, the Veroman electric scooter is a great option for you. 

Balanced machine

At 28kg, the Veroman e-scooter is a very well balanced machine. Not only does it hold your frame properly, it also comes with 48V 14.5ah Lithium-ion battery which gives you about 70km of travel range on a single charge. 

Faster then most e-scooters

Also, when you do get around, you’ll need to get around pretty quickly and so the Veroman e-scooter gives you 35km/hour of top-speed capacity which is an incredible aid on a busy day and a fun way to get around town otherwise. 

Ergonomically Complementary

While many e-scooter models are built to bear a lot of weight, the Veroman is built to complement your body weight with balance in a way that creates convenience and comfort on all your rides. Whatever you do, wherever you need to go, the Veroman e-scooter will help you. 


FAQS

What is the most important thing to consider when buying an electric scooter?

What licenses do you need?

In Japan, to drive, you need an international driving permit. Using an e-scooter does not exempt you from this requirement. To this end, you’ll need to take a test of competence. These tests are generally available at your local licensing center. 

Tests available in English in specific centers so you’ll need to do some research to find out where. In preparation, you may want to study texts such as “The rules of the road” which will lay out expectations. Eventually, you’ll need to participate in an ungraded safety class which takes about one hour and is conducted in Japanese. 

Eventually, you’ll have to spend about three hours on a driving course to show how well you can do in real life situations. 

What’s the battery power/ how much weight can it hold?

If you’ll be getting around in Japan, then you need to figure out how long your electric scooter can go before it needs a recharge. 

Usually, e-scooters cost more when they last longer and short-lasting e-scooters have other advantages but you need to make a few considerations before you make a choice. 

Whatever you do, the most important thing is to figure out how much of your day you’ll spend on the road and when you do, it becomes much easier to determine how much you need to spend in service of your need for an electric scooter


How much do folding electric scooters cost on an average?

Usually, e-scooters cost as much as they last on the road. Other factors such as motor power, frame material and top-speed also contribute immensely to retail price. 

In Japan, e-scooters can range from ¥200,000 ($1,900 USD), to about ¥10,000  ($92 USD). What this means is that there is a wide range of e-scooters with a great variety of features for just about everyone. 

Optimally, you may want to strike a balance between the specifics of your use and how much is necessary for you to spend. If you don’t have to spend a lot of time on the road, you may want to spend less on your e-scooter as it’s likely to sustain a lot less wear compared to business use e-scooters


CONCLUSION:

Electric scooters are gaining increasing popularity in Japan. In January Japan post, the added about 200 e-scooters to its fleet with another two thousand deployments planned.

Although many big cities in Japan have a lot of traffic and pollution, e-scooters can help with your personal and social integration into Japanese life. In addition, many e-scooter models are affordable and cost very little to maintain so  you never have to worry about losing money down the line. 

Whatever you do, it is important to collect as much information as you can about your choice from this website and others like it. This is because small differences in design and engineering between the models can have a meaningful effect on your experience.  

Are you searching for love, one of the electric scooters on this list might be the answer. 

Read our Guide to Buying the Best Electric Bikes in Japan to decide your best Electric Bicycle in Japan.

A Guide to Buying the Best Electric Bikes in Japan

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Electric Bikes are awesome! Not only do they allow you to get around town easily, but they also save you money and lots of time wasted in traffic, and all this while keeping you fit, healthy, and happy. 

After the initial cost of purchase, electric bikes only require some light maintenance which you can either learn to do yourself with free online DIY instructionals or find a local retailer who offers maintenance services at a cost. That way, you free up money that you can spend on Miso soup, tangerines, or a nice gift for your lover.

If you’re thinking that’s all ebikes can do to help you, you’re wrong! There’s even more…

ELECTRIC BIKES CAN HELP TO PRESERVE JAPAN’S NATURAL BEAUTY 

These days, many Nihonjin are conscious of the environment and if you’re still reading, I know you are too. One way in which you can help to keep Japan’s beautiful environment safe is by using an e-bike instead of a car. Read the next section if you’re looking to discover how an e-bike can help you find love if not, this is a great time to move on!

Electric Bikes In Japan: A Quick Look


Panasonic SX VIVI 26 Inch E-Bike

Weight : 28.5 kg
Frame : Lightweight
Battery : 8.5ah Lithium Battery
Charging Time : 4 hours
Range : 50 km (on and off-road)
Suitable for : City Ride Lovers

Weight : 26 kg
Frame : Lightweight
Battery : 6.0ah Lithium-ion Battery
Charging Time : 3.5 hours
Range : 35 km (on and off-road)
Suitable for : City Ride Lovers

Panasonic VIVI DX Electric Bike

Weight : 29.2 kg
Frame : Lightweight
Battery : 16.0ah Lithium-ion Battery
Charging Time : 4.5 hours
Range : 100 km (on and off-road)
Suitable for : Mothers/ Workers

Yamaha Electric Bike (PAS CHEER)

Weight : 23.5 kg
Frame : Lightweight
Battery : 9.3ah Lithium-ion Battery
Charging Time : 2.5 hours
Range : 54 km (on and off-road)
Suitable for : Sales People


Bridgestone Electric Bicycle

Weight : 25.2 kg
Frame : Lightweight
Battery : 6.2ah Lithium-ion Battery
Range : 36 km (eco-mode)
Suitable for : Folks on a budget


Voldy 26 Inch Electric Bike

Weight: 25.5kg
Frame : Lightweight
Battery : 24v 6.4ah Lithium-ion
Range : 20 km (on road)
Brake lever : Anti-Rust Aluminium
Suitable for : The Fashionable


26 Inch Pastel F Electric Bike

Weight : 23kg
Frame : Lightweight
Battery : 24v 5ah Lithium-ion
Suitable for : DIY Lovers


Sakura Mom 3 SKM63 Electric Bike

Weight : 25kg
Frame : Lightweight
Child Seat Weight : 3.6kg
Rear brake : Roller brake
Carrier : Class 27
Suitable for: Moms

Kiss Mini Un Kiss Minian Electric Bike

Weight : 25.2 kg
Frame : Lightweight
Battery : 12.3ah Lithium-ion Battery
Charging time : 3.5 hours
Suitable for : Moms


Electric Bikes In Japan: More Details

Panasonic SX VIVI 26 Inch E-Bike

At a net weight of about 25.8kgs, this e-bike comes in a sleek, light-weight frame that complements your motion, and allows you to navigate tiny city streets or wide-open spaces seamlessly, with no lag at all. 

Great in small spaces

Whether you live in a crowded city like Tokyo or on the beautiful Teshima Island, you can go on all your adventures without any worries as the VIVI electric bike is built to help you get things done. Fast.  

Superb on and off road range

If you get around a lot and like to visit your friends and enjoy the outdoors, you should know that although its 8.5ah lithium battery only takes about 4 hours to reach full charge, you can cover 50km off and on-road without worrying about adapters or a road switch if you use its pedal-assist system. 

If you choose to buy this electric bike, you can put all your worries about saddle theft away as it comes complete with an anti-theft system for your safety and ultimate convenience. 


Peltech Folding 20 Inch E-Bike

The Peltech is an engineering masterpiece. It comes with the famous Japan Denken motors and although this is not a typical mountain bike, you can enjoy a fun day on the slopes with this one.  

Powerful and adventurous

If you’re looking to break new ground in Japan and experience something new, this e-bike is a great way to do that. At an incredible 26kg, this lightweight machine will make your daily rides to and from work enjoyable and leave you with a lightheaded buzz every time you get out and about on it. 

Empathic Design for Daily use

Built into its design is a deep empathy for you and the demands of your day with a spacey front basket, an easy to use rear wheel lock, and a front LED light if you ever have to get around when it gets dark.  

Anti-fraud design

If you buy this electric bike, you can rest easy knowing that its rear lock is easy to use, durable and a sturdy defence against thieves. Despite an array of incredible features, this e-bike comes in at only 26kg and is easy to pack as you explore the beautiful Island nation of Japan for work, and play. 


Panasonic VIVI DX Electric Bike

If you’ve moved to Japan with your bundle of joy or are expecting a child soon, then you should buy this electric bike now, or sometime soon. 

Spacey design for parents and small children

Not only does this electric bike come with a spacey luggage area, but the resin-basket case is also designed to prevent unwanted marks on your luggage and protect it wherever you go. 

Also, once it’s shipped, you can go on your rides with your baby on this e-bike’s class 27 rear carrier upon which you attach a child seat and a saddle shape that is designed for ergonomic comfort whenever you’re out of the house. 

While you’re in Japan, you’ll probably have to spend a bit of time trying to buy the right grocery

For the price Conscious buyer

While you’re crushing that, this electric bike is an absolute steal at just over ¥114,000 (1000 USD) as it comes complete with 100km of travel range that’ll last you days on end without a charge as you adjust to the hassle of properly parenting your baby in Japan.  . 

If you’re wondering how this helps with your child’s safety, you need not. This beautiful piece comes complete with a slim grip that helps to keep your little bundle of joy balanced on your rides. 


Yamaha Electric Assist Bike (PAS CHEER) PA26W

If you get around a lot, the Yamaha e-bike is certainly a trusty option for you. At 24kg of net weight, you never need to worry about the physical demand of any extra weight on your body. 

Built for on-demand, high pressure jobs

If you work  in sales, direct marketing, or any job that requires that you’re constantly on the go, then this e-bike is your muse. Its durable 25.5V/9.3Ah lithium ion battery takes only 2.5 hours to reach full charge with a maximum range of about 54kms in auto eco-mode plus. 

This machine is built to serve a powerful 240W motor output to your everyday activities at work or in school and If you’re looking to get that extra edge at work or in school then this e-bike will give you a hand.  


Bridgestone Electric Bike 16FC19

At just over 800 USD, this cheap electric bicycle comes well rounded with a range of useful features that touch base on just about everything you need to have in an e-bike. This beau is both sturdy and lightweight. At just over 25kgs of gross weight, it’s good for riding and packs easily whenever you need to travel. 

Super quick charging

Also, with just two hours of charge, you can get about 36km of road time without any need for a further charge. If you’re cash strapped or on a tight budget, you can count on this e-bike to deliver the same seamless 240W of motor power that’s available on pricier versions without any latency whatsoever. 

If you’re looking to make an impression at work or with your relationships, the Bridgestone electric bike certainly packs enough aesthetic beauty to do that and more.  Who knows, it might even help you meet someone new without breaking the bank.


Voldy 26 Inch Electric Assisted Bike

If you want to get a perfect complement to your lover’s beauty or something that shows your class to potential mates, this electric bike is your go-to. 

Powerful steel frame

This durable piece comes in hot with a steel frame that ensures you never have to worry about an unexpected breakdown or irreparable damage on your daily rides. It also comes with a safe, comfortable, anti-rust aluminum brake-lever and seat post. 

Anti-stain design

In addition, it comes with a solid steel mudguard that helps to ensure that you can go as fast as you please (where it’s safe) without thinking about mud stains on your clothing. 

In addition, this e-bike comes with a 24V 6.4Ah battery and although its 8 hours of single-charge time can be a turn-off, it still delivers a tremendous amount of battery life and all for about ¥57,000 ($500)

If you’re all about the looks and want an e-bike that takes this into full account, you’re in the right spot. Make sure to take a good look at this electric bike. For a small price, it’ll certainly keep all the good eyes on you.  


26 Inch Pastel F Shimano Electric Bike

Powerful Torque for one-touch motion

If all you ever want from you or your lover’s e-bike rides is simple, convenient and seamless motion, then this is the electric bike for you. This fantastic piece comes complete with a torque sensor that’ll make even the slightest of touches into a bright burst of motion, saving you the time and energy that active pedalling often demands.

Power use visibility at all times

The Pastel F also comes with a powerful 250W brushless wheel-in-motor and a battery-powered fuel gauge so that you’re always aware of how much charge is required for a full-service experience. 

Light but strong

At 23kg of net-weight, it’s also one of the lighter ebikes on this list with a standard, cover-enabled front basket. Whatever you’re up to in Japan, the Pastel F foldable electric bike is up for it too. 

Assemble only

Finally, if you’re crazy about doing DIY and setting things up yourself, this electric bike is definitely for you as you’ll have to fix the front tyres, LED lights, baskets, handles, saddles and pedals once it arrives at your door.  


Sakura Mom 3 SKM63 Electric Bike

For young families

If your family’s expecting a baby, or are planning for your second or third, this is an incredible buy! Not only does it guarantee two-child seating on a powerful rear space, but it also comes with bright LED lights so that whenever you’re out with the family, you never have to lose your way. 

For your child’s safety, when you buy this incredible machine, you also get an easy dock that keeps the seaters well balanced on your daily rides as well as roller brakes that provide incredible stopping power when you need it the most. 

Whether you’re single and looking forward to a relationship or married with little children, this e-bike is a solid purchase and will likely serve you and all those that you love for a long, long time. 


Kiss Mini Un Kiss Minian Electric Bike

If you have a family of children, and the “standing dock” models don’t appeal as much, the Kiss Mini comes with a cocoon-shaped child seat that provides full-body protection for your child. 

Superb design for busy parents

If your daily routine has them doing pick-ups and drop-offs at kindergarten, shopping and generally getting around with the children, then this e-bike will solve your issues permanently. 

Also, for an e-bike with this function, it is adequately lightweight at 30 kilograms with 12.3Ah, quick charge battery that takes 3.5 hours to reach full charge, and can cover over 60kms in a single charge. 

Terrain Adaptable

If you live on any of the remote Islands, this e-bike has strong mode acceptance that adapts it to the terrain by saving battery charge when you’re riding on a slope and expending just what is required when you’re riding on a flat surface. 


FAQS

What is the most important thing to consider when buying an electric bike in Japan?

How much range can the battery cover?

If you’re going to new places properly in Japan, you need an electric bike that can deliver as much battery power as possible. Whatever you do, don’t go for an electric bike that’ll give you less than 4 hours of reliable riding range on a single charge. 

How long does it take to reach full charge?

This relates to the first point because if you’re busy, which you probably will be, then in many cases, you cannot afford to spend too much time charging your batteries. If an E-bike takes more than 4 hours to charge, then you might want to take a step back to evaluate your routine against its costs and benefits in order to make a good purchase decision. 

How much weight can the bike hold? 

This is also an important point. While plus-sized people might pay more attention to this point more than others, nursing mothers and fathers also need to look out for this information. This is because matching the right weight to you and your family’s needs can radically improve the e-bike’s performance as well as your experience as you explore Japan. 

What brand of electric bike will provide the most value to you in Japan?

In Japan, Panasonic, Yamaha and Bridgestone are the three companies that dominate the full electric bike market as well as the manufacturing, and distribution of the components that make it up. 

While Yamaha builds the best batteries in Japan, Bridgestone is well optimized in manufacturing to come up with the best electric bike frames. Panasonic is fully integrated and manufactures its own frames and batteries as a result. 

While the different brands emphasize different components in design and engineering, they all offer similar value to price on most of the models on offer. 

Whatever you do, it is likely that what represents the most value for you is different from any other person who might want an e-bike. While some e-bike’s offer advanced safety features, others are more renowned for convenience. Ultimately, you’ll probably enjoy the most value from your electric bike when its features perfectly complement your day to day life. 

How much do electric bikes cost on an average in Japan?

How much an electric bike costs will depend on the design and engineering modifications which it offers. Typically, batteries are a significant cost variable and so the higher the Ah of your battery, the more your electric bike will cost. 

Whatever you do, a budget at about  ¥120, 000 ($1200) will get you a high calibre machine in Japan. If you’re on a budget, there are less pricier models which offer a wide range of useful features but usually have less power and range than the more costly alternatives.


CONCLUSION:

Now that you are in Japan, buying the right electric bike can set you on the right path. Not only will it improve your health, save you money, and protect the environment, it will also help you to get around in a sustainable way. All in all, the electric bikes on this list provide safety, convenience, aesthetic complement and a safe way to get your children around your local area. 

Whatever you do, it is important to collect as much information as you can about your choice from this website and others like it. This is because small differences in design and engineering between the models can have a meaningful effect on your experience.  

Are you planning to buy a compact electric bicycle in Japan?
Read before you decide – Top 8 Best Folding Electric Bicycles in Japan.

How to Apply For 100,000 Yen?

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How to Apply – Foreign residents who are listed on the Japan’s Basic Resident Register from April 27th and also carried a Japan visa for more than 3 months are eligible to receive 100,000 yen from the Japanese government, which is offering to all residents as a part of its coronavirus financial feedback package.

How to Apply for the Aid

Applications and also payments will certainly be made without human intervention to avoid infections and also reduce clerical work at metropolitan offices.

Apply Via Post

The municipality where you are signed up will certainly post an application form to the head of every registered family. The head of household needs to fill in their name, date of birth, address, and also savings bank account number, and post the application back with photocopies of their ID and savings bank account details. The amount is then transferred to the provided account.

If the head of a family does not apply because of bad health or other reasons, another person can fill the form.

https://kyufukin.soumu.go.jp/en/apply/

Apply Online

If you have a My Number Card (Individual Number Card), you can apply online below:
https://kyufukin.soumu.go.jp/en/apply/online.html

Exceptions

If you don’t have a bank account, you are permitted to send the form in-person at the municipal office and are eligible to receive the cash later. Check with your municipality for any other exceptions.

When will I Receive The Money?

Each municipality chooses when to begin approving applications and also when to distribute the money. The applications will certainly be approved over a duration of 3 months.

Applicants will certainly begin getting the handouts in May at the earliest.

Scam alert

The Consumer Affairs Agency states it expects frauds associated with the handout. It states to be careful of suspicious telephone call and also e-mails asking for savings bank account pin numbers and also various other details.

No need to use an ATM MACHINE or go to the financial institution to receive the money. Any telephone call or e-mails claiming or else, become a part of frauds. Do not respond to those requests.

More info

Information regarding the handout and also the Basic Resident Register is readily available on the Ministry of Internal Affairs as well as Communications internet site. Telephone appointment is also available.

Check below for FAQ

https://kyufukin.soumu.go.jp/en/faq/

On the handouts:

Website
https://kyufukin.soumu.go.jp

Hotline Numbers
0120-260020 (Toll-free phone call)
9: 00 a.m. to 8: 00 p.m.

About Basic Resident Register:

Website
https://www.soumu.go.jp/main_sosiki/jichi_gyousei/c-gyousei/zairyu/english/index.html

Hotline Numbers
0570-066-630 (telephone call forwarding)
03-6436-3605 (when calling from IP phones or PHS)
-Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Thai, Indonesian, Tagalog, and also Nepali
From April 1, 2020 to March 31, 2021.
Weekdays: 8: 30 a.m. to 5: 30 p.m. (besides national holidays and also from December 29th via January 3rd).