Fujitsu Limited and H2O Retailing Corporation have introduced the profitable deployment of a wi-fi pill POS system throughout all 15 Hankyu Hanshin Department Stores, marking one in every of Japan’s largest pill POS implementations in department shops.
The initiative introduces roughly 5,000 pill items in non-food gross sales areas and 400 devoted POS items in meals gross sales areas. This system permits gross sales associates to interact with prospects and course of funds with out leaving the gross sales ground, enhancing service high quality and the general procuring expertise.
H2O Retailing plans to combine further enterprise functions, resembling buyer relationship administration and repair assist instruments, into these pill items to additional enhance the client expertise. Fujitsu’s Uvance enterprise mannequin, centered on addressing societal challenges by means of information and AI, helps this initiative by linking the buying and provide chain cycles.
The system, a part of Fujitsu’s Unified Commerce providing, centralizes buyer touchpoint info. It unifies the display shows and operability of stationary and cellular POS methods, decreasing the burden of studying a number of working strategies and lowering coaching hours for gross sales associates.
The wi-fi tablets allow a one-stop operation for buyer engagement and cost inside the identical gross sales space, offering a smoother procuring expertise. SIM-equipped tablets additionally permit for expanded POS methods outdoors shops for particular occasions and cellular gross sales, sustaining constant service high quality.
Built in a cloud atmosphere, the system makes use of a pay-per-use licensing mannequin primarily based on annual transaction numbers, permitting for versatile useful resource adjustment in accordance with gross sales ground calls for. This ensures secure operation and a cushty cost atmosphere, even throughout peak seasons.