“A (civil servant) is eating ice cream in front of the MINISTOP (convenience store)”
Such was the character of a grievance lately submitted to a Tokyo ward workplace, based on Twitter person 区役所の人 kuyakusho no hito (lit. “city ward person”), who repeatedly posts data and fields questions regarding metropolis workplace duties, in addition to their private ideas on their work.
The one that filed the grievance appeared to assume this was flawed and wished to do one thing about it.
On Sept 12, kuyakusho no hito posted the next tweet:
“Someone complained that: ‘A (civil servant) is eating ice cream in front of the MINISTOP (convenience store’ but that’s because their Beni Imo sweet potato soft serve ice cream is only available for a limited time and it’s delicious 🙂 (it was during their lunch break).”
The tweet, which sought to attract consideration to the issue of frivolous and unreasonable complaints, was extensively shared on-line, garnering over 74,200 likes and 14,000 retweets on the time of writing.
In an interview with IT Media Japan, kuyakusho no hito defined that the Tokyo ward employees member “guilty” of consuming ice cream was his buddy. In order to accommodate guests who come throughout lunch hours, the workplace has a rotating lunch shift. That day, it was his buddy’s flip to work the lunch shift, so he was allowed to take his lunch one hour later from 1 p.m. It would appear that the one that filed the grievance was of such a inflexible mindset that they did not think about a ward workplace employee might be taking their lunch at any time apart from from 12 to 1 p.m., in order that they most likely assumed they had been slacking off and taking a break after they weren’t speculated to.
Of course, civil servants are free to do what they need throughout their lunch break, and in the event that they really feel like consuming ice cream in entrance of a comfort retailer, there’s nothing flawed with it.
Unfortunately, as kuyakusho no hito defined in a separate tweet, “complaints about trivial matters are really just a part of everyday life for us.”
Why are there so many frivolous and unreasonable complaints in Japan?
A survey on “customer harassment” (harassment of staff by clients) compiled by the Japan Federation of National Service Employees in 2021 factors to a mix of things. Some of them, akin to “prolonged stress and social disparity as a result of novel coronavirus pandemic” and “the increasing use of the Internet” usually are not particularly Japanese issues. However, components akin to “the spread of the customer-is-god mentality” and “the constant provision of services that exceed the value of the product, which has been exacerbated by deflation” are extra particular to Japan.
Kuyakusho no hito’s put up elicited quite a few reactions, each incredulous of the grievance and supportive of his put up:
“Hey complainer, don’t you take breaks and eat ice cream once in a while? Do you work non-stop all day long? Don’t complain! This civil servant has done nothing wrong!”
“Is it wrong to eat ice cream during your lunch break? I think you’ll be able to work better if you can have a refreshing break with ice cream during lunch.”
“Oh, I get it. They were complaining because it was in front of the convenience store. During this hot weather, he should have enjoyed it inside the air-conditioned store at the ‘eat-in’ area.”
“This is probably the same type of person who saw a classmate doodling in their textbook and tattled to the teacher in elementary school.”
Kuyakusho no hito famous that his put up has additionally been picked up by a number of media sources, bringing consideration to the issue past the attain of Twitter.
If it could actually contribute in any technique to a change in angle leading to fewer useless complaints, Japanese civil servants will be capable of focus their vitality on extra vital issues and have much less stress at work.
Meanwhile, kuyakusho no hito wasted no time making an attempt out the ice cream his buddy loved at MINISTOP:
“Thanks to all of you, my tweets have been seen by many. Thank you once more to your help m( )m
I assumed it was a superb alternative so I additionally tried the Beni Imo candy potato delicate serve ice cream
It’s so good “
Perhaps the one that filed the grievance ought to go and take a look at it too because it might assist them to sit back out.
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