TOKYO (TR) – The proprietor of main taxi and limousine operator Tokyo MK has been accused of subjecting staff to excessive office harassment, together with hurling chairs and screaming profanities at drivers for failing an impromptu English quiz, experiences News Post Seven (Sep. 12).
On September 2, the corporate held a press convention to subject a public apology for the conduct of 62-year-old proprietor Masaaki Aoki. Kyomi Matsubara, the corporate’s CEO and Aoki’s older sister, apologized for the “great concern and trouble” attributable to her brother, stating he could be banned from the corporate’s workplaces.
However, staff say the harassment has been a each day nightmare.
The scandal facilities on an August 13 incident on the firm’s Shiodome workplace in Tokyo. During a morning meeting, Aoki, who strictly pushes English-language training for his drivers, demanded to know the English phrase for “intersection.”
When nobody may reply, Aoki erupted in a violent rage, throwing chairs and screaming, “Fuck!” and “Go home!” at terrified employees.
“Rebellious attitude”
While CEO Matsubara claimed the incident occurred as a result of staff took a “rebellious attitude” throughout her absence, present staff vehemently dispute this framing.
“The issue isn’t our English proficiency or education system,” one present worker stated. “The core issue is the owner’s volatile temper and the upper management who have tolerated it for years. Nobody was being rebellious; we were just terrified.”
According to insiders, Aoki’s violent outbursts are nothing new. In 2017, he was pressured to step down as an organization government and was briefly banned from the workplace following a bodily assault scandal. However, he finally returned.
“He comes in on a whim just to scream at us,” one other worker revealed. “He doesn’t physically strike us anymore, but he throws things — bending PC monitors is a daily occurrence. ‘Fuck’ is his favorite word. We’ve all become immune to the F-bombs.”
Employees described a tyrannical setting the place avoiding Aoki’s wrath is unattainable. “If you give him a polite smile, he yells, ‘What the hell are you smiling at?’ If you look down and stay silent, he still snaps. We just freeze in fear,” one driver stated.
“Verbal abuse”
The harassment didn’t finish with the August 13 meeting. Days later, Aoki reportedly summoned all drivers over the age of fifty for a compulsory two-hour assembly.
“It was essentially a one-man show of verbal abuse,” an organization insider stated. “He screamed, ‘You’re all fucking losers! Quit!’ Some drivers even had to cancel passenger reservations just to attend his rant.”
Even Aoki’s sister seems helpless to cease the only shareholder. Every week after the explosive chair-throwing incident, CEO Matsubara despatched a determined company-wide e-mail begging staff to check.
“Please do your best with your English!” the e-mail learn. “Memorize lessons 1 through 10 perfectly! If you do that, the owner will stop coming! The owner will stop getting angry! Everyone, please make an effort!”
“Fully cooperate”
Because Aoki holds 100% of the corporate’s shares, no one has been in a position to problem him. Matsubara indicated through the press convention that she hopes to sever ties and have him eliminated as a shareholder, noting she solely stays CEO to stop somebody worse from taking on.
Tokyo MK’s administration division declined to touch upon particular allegations, stating that an impartial exterior lawyer is at the moment investigating the info and the basis causes of the harassment.
“We will fully cooperate with the external investigation and take necessary corrective measures and preventive steps based on the results,” the corporate stated.

