Seven-Eleven Completes Major Store System Overhaul After Five Years

Previously, shops relied on specialised terminals equivalent to scanners and tablets developed completely for Seven-Eleven, with knowledge despatched by way of a back-office retailer pc referred to as the “store con” earlier than being transmitted to headquarters. The new system abolishes devoted {hardware}, shifting capabilities to the cloud. Now, all knowledge, together with buyer buy info and orders entered by employees, is transmitted in actual time.

At the core of the improve is the adoption of microservices, a know-how that breaks down capabilities into particular person companies, making it simpler so as to add or modify purposes. Data is consolidated on a brand new platform referred to as “7 Central,” the place it may be analyzed and linked with each inner and exterior techniques as wanted. Google Cloud was chosen as the muse, with government officer Nishimura citing its potential to deal with large transaction volumes, together with reliability and safety.

The overhaul has already generated new companies, together with “Seven Delivery,” which permits staff to choose merchandise straight from retailer stock and ship them to clients’ properties or workplaces. The real-time stock administration made potential by the brand new system is central to this service. It can be bettering head workplace operations: a brand new catastrophe response system, “7 Vision,” shows info equivalent to retailer energy outages and supply car circumstances on maps, eliminating the necessity for on-site visits or cellphone checks throughout emergencies.

By changing specialised units with extensively out there tablets equivalent to iPads and Android fashions, Seven-Eleven has additionally minimize prices and gained flexibility. The firm expects the reforms to strengthen its competitiveness in an more and more digital retail setting.

Source: テレ東BIZ