From nearly the second they entered the online game trade, Nintendo began incomes a fame for progressive {hardware} and timelessly enjoyable sport design. In latest years, although, we’ve come to be taught that it’s additionally an organization of god-tier customer support.
From preserving nostalgic stickers to discovering misplaced marriage ceremony rings, the kindness and caring of Nintendo’s restore division has turn out to be the stuff of legends in Japan, and that legend is continuous to develop with the corporate’s newest announcement, which comes within the wake of the 2024 Noto earthquake. The earthquake struck the northern coast of Japan’s principal island of Honshu on New Year’s Day, inflicting in depth injury and necessitating widespread evacuations, and to assist increase the spirits of these nonetheless choosing up the items, Nintendo has introduced that if any victims of the quake had their Nintendo online game {hardware} broken through the catastrophe, Nintendo will repair them totally free.
“We would like to offer our deepest sympathies to all those affected by the Noto Peninsula earthquake, and are praying for a swift recovery for the region and its people,” Nintendo’s assertion begins. It then goes on to supply the free restore companies to anybody dwelling within the 47 municipalities in Ishikawa, Niigata, Toyama, and Fukui Prefectures that make up the official government-designated catastrophe space, a full listing of which may be discovered right here.
▼ It’s particularly good news for anybody who was in the midst of a protracted sport, like “Tactics Ogre,” when their {hardware} broke.
Photo: SoraNews24
In 2024, the phrase “Nintendo hardware” may have many individuals pondering completely of the Switch, however the free-repair supply additionally extends to the New Nintendo 3DS LL and Nintendo 2DS, as these two members of the Nintendo handheld system household tree are nonetheless coated by Nintendo’s service division, and the identical goes for the Nintendo Classic Mini Famicom and Super Famicom (the Japanese-market variations of the NES and Super NES Classic Editions). Nintendo is even providing restore companies for the Wii U and peripherals for the Wii, offered the required components are nonetheless in its warehouse stock.
In additional reveals of generosity, the free-repair interval will final for six months, with no charges for components or labor for catastrophe victims’ {hardware} that arrives at Nintendo by July 1. Oh, and don’t fear about monitoring down your receipt or {hardware} registration card, or doing the mathematics to see in case your {hardware} continues to be in its guarantee interval. Nintendo has stated that it doesn’t care about any of that: when you’re within the catastrophe space and have eligible {hardware} that wants repairs, they’re free, no matter no matter documentation you might or could not have.
Though this isn’t the primary time we’ve seen such caring gestures from Nintendo, Japanese Twitter commenters have been touched all the identical, with reactions equivalent to:
“I love that Nintendo is this kind of company.”
“Totally living up to their reputation.”
“So much respect for this company.”
“There are so many kids who are going to have smiles on their faces because of Nintendo.”
Of course, with video video games being a pastime that folks of a variety of ages now take pleasure in, it’s not simply youngsters who’ll be benefiting from the free-repair program, however an entire bunch of different victims of the earthquake too, all of whom might most likely use a little bit leisure and an occasional psychological break from inevitable worrying intervals of ready concerned in catastrophe restoration operations. Oh, and it’s not like Nintendo isn’t conscious of the necessity for extra direct, sensible assist for victims too, and the corporate has additionally introduced that it’s making a donation of fifty million yen to the Japanese Red Cross Society to assist with aid initiatives associated to the quake.
Source: Nintendo, Twitter/@NintendoCoLtd through Otakomu
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