NewsVoir
Bangalore (Karnataka) [India], February 16: KreditBee, India’s main on-line credit score resolution supplier, has efficiently leveraged its partnership with Truecaller, the main international communications platform to boost buyer interactions, persevering with to construct belief at each touchpoint.
KreditBee has persistently championed transparency, customer-centricity, and comfort in an business the place belief is paramount. The adoption of Truecaller’s Customer Experience Solution Suite marks one other important step in its mission to boost buyer confidence and engagement.
The implementation of Verified Business Caller ID allows KreditBee to show its model title, emblem, class, verification tick, and inexperienced badge, additional eliminating uncertainty and reinforcing authenticity. Customer Experience capabilities like Call Reason allow prospects to grasp the context of incoming calls–whether it’s about their KYC, mortgage disbursements, EMI reminders, or buyer assist –thereby enhancing transparency and engagement. KreditBee makes use of Truecaller’s Call Me Back functionality, which allows prospects to schedule most popular call-back slots, making certain they by no means miss essential mortgage inquiries and mortgage cost reminders. This ends in an uplift in mortgage disbursements and collections.
Speaking on the collaboration, Ajeet Kumar – Chief Operating Officer, Kreditbee ‘At KreditBee, belief, transparency and timelines have at all times been the drivers of our interplay with prospects. Our collaboration with Truecaller provides an necessary layer to our present communication framework, additional strengthening our buyer outreach. It reinforces safe, dependable and reliable traces of communication with our prospects. With this partnership, we proceed to boost the bar on safety to make sure each interplay from KreditBee stays genuine and guarded.’
Speaking concerning the strategic partnership, Priyam Bose, Global Head of GTM and Developer Products at Truecaller, emphasised the shared imaginative and prescient of each corporations to foster safe and environment friendly communication. ‘At Truecaller, our mission is to empower companies by delivering seamless, safe, and contextually wealthy communication experiences that construct belief and buyer delight. We are thrilled to associate with KreditBee, India’s main fintech platform, to boost buyer communication. Together, we’re setting new requirements for a way belief, comfort, and digital innovation converge to form the way forward for outcome-driven buyer engagement.’
Truecaller’s Customer Experience Solution is trusted by over 3000+ companies globally, delivering enhanced communication capabilities that promote model recognition, construct belief, and safeguard prospects from scams and fraud.
About KreditBee
KreditBee, India’s main on-line credit score resolution supplier, caters to an enormous person base of each salaried workers and self-employed people. By providing the comfort of private loans, together with enterprise loans, loans towards property (LAP), two-wheeler loans, and different monetary merchandise KreditBee has tailor-made its providers to fulfill particular person necessities.
With a powerful give attention to on-line tech-based and data-centric KYC, KreditBee envisions fixing the monetary inclusion hole within the different demographic segments of the nation. The platform is a Series-D funded entity, backed by Advent International, Premji Invest, Motilal Oswal Alternates, TPG-NewQuest, Mitsubishi UFJ Financial Group, ICICI Bank, and Mirae Asset Venture Investments. The firm serves the credit score and different private finance necessities by its in-house RBI-registered NBFC, KrazyBee Services Limited (a Systemically Important NBFC), together with partnerships with over 10 famend monetary establishments.
About Truecaller
Truecaller is an important a part of on a regular basis communication for over 450 million lively customers worldwide, with multiple billion downloads since launch and 68 billion spam and fraud calls recognized in 2025 alone. The firm is headquartered in Stockholm and has been publicly listed on Nasdaq Stockholm since October 2021.
For extra info, go to www.truecaller.com.
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