The Consumer Affairs Agency accused Nippon Gas, a gasoline and electrical energy retailer in Tokyo, of door-to-door gross sales, alleging that he had been soliciting false info resembling “it would be cheaper” when signing up for electrical energy and gasoline contracts. I ordered to droop a few of my enterprise resembling solicitation for 3 months from the twenty fifth.
The order was obtained by “Nippon Gas”, which has its headquarters in Shibuya-ku, Tokyo.
According to the Consumer Affairs Agency, after March 2021, this firm will
▽ Failure to make clear the aim of contract solicitation,
▽ Persistently soliciting customers who’ve expressed their intention to not signal a contract, or
▽ Telling lies resembling “It will be cheaper”,
A violation of the Act on Specified Commercial Transactions was acknowledged.
Specifically, a door-to-door salesperson continued to solicit customers by saying, “It’s easy,” “Please show me the meter reading slip,” despite the fact that the patron refused to conclude the contract. or “On average for a year, it would be more beneficial to switch.”
For this motive, the Consumer Affairs Agency ordered the corporate to droop a part of its enterprise resembling soliciting door-to-door gross sales for 3 months on the twenty fourth, and instructed the institution of a system to stop recurrence.
Regarding receiving the punishment, Nippon Gas stated, “We take this punishment seriously and will pay even more attention to compliance in our future sales activities. We will continue to assert our views, including taking appropriate legal measures, regarding the points where there is a difference of opinion regarding the content of the disciplinary action.”