TOKYO, Feb 20 (News On Japan) –
JR East introduced at this time that it’ll launch a brand new service round autumn this 12 months permitting passengers to order Shinkansen seats in as little as one minute.
The firm’s present on-line reservation platform for Shinkansen and restricted categorical trains, Ekinet, has drawn frequent requires enchancment. First-time customers usually want round 20 minutes to finish the method from membership registration to finalizing a reserving, prompting complaints in regards to the time and complexity concerned.
In response, the brand new Shinkansen reservation service, JRE GO, scheduled to start round autumn, is not going to require membership registration and can allow seat reservations in as little as one minute.
Under the present system, when customers seek for a journey phase, solely as much as three trains are displayed. The new service will present all trains working on the chosen route, making it simpler for passengers to shortly discover their most well-liked departure.
Initially, the service will probably be restricted to Shinkansen reservations, however JR East plans to increase it to incorporate restricted categorical trains by the tip of fiscal 2027.
Source: TBS