TOKYO (TR) – Following revelations {that a} Sony Life Insurance Co. workers had swindled dozens of consumers, the corporate introduced on Friday that it’s going to launch an investigation into all insurance coverage contracts dealt with by its workers and contracted brokers.
The former workers, working at contracted brokers, are suspected of defrauding clients of cash by falsely claiming it was for funding administration after which misappropriating the funds for private use.
Amidst this, Sony Life introduced that roughly 30 clients have reported “inappropriate financial conduct” by former workers.
Furthermore, Sony Life introduced it would examine all insurance coverage contracts dealt with by its workers and contracted brokers to see if there are any suspicious factors.
The firm plans to launch the investigation outcomes on the finish of May. It additionally revealed its intention to research the insurance policies of roughly 2.8 million clients so as to grasp the complete extent of the issue.
In addition, because the former workers labored as “exclusive agents” dealing with solely Sony Life insurance coverage merchandise, the corporate has determined to abolish the agent system.
Sony Life plans to launch the investigation outcomes by the top of subsequent month and said that it’s going to “sincerely address customer issues, taking into account its social responsibility as a financial institution.”