TOKYO, Sep 19 (News On Japan) –
Lawson and KDDI have teamed as much as launch a ‘comfort retailer of the long run’ that integrates the newest know-how with communications, aiming to handle labor shortages and improve retailer operations.
The unveiled “future convenience store” options drones to observe not simply the shop but in addition the encompassing space throughout disasters. Inside, robots deal with product restocking, whereas product commercials are tailor-made to particular person clients.
Reporter: “This monitor usually displays standard Lawson ads, but when I stand here, it recommends a hearty bento meal, suited for a man in his 30s.”
AI cameras put in on the cabinets analyze clients’ gender and age, suggesting further objects based mostly on the merchandise they choose up or displaying coupons.
This initiative started in February when KDDI introduced a Y500 billion funding in Lawson. The objective is obvious: sort out labor shortages and maximize comfort retailer gross sales.
Lawson President Sadahiro Takemasa commented, “Labor shortages are the top issue in discussions with franchise owners. We aim to reduce store operations by 30%.”
The technique additionally includes distributing coupons by way of a preferred membership service for au customers and providing povo’s information plans to extend retailer visits.
Doctor: “You say you experience hay fever every year. Are you taking any medication?”
In-store screens can even present on-line medical consultations, and clients will probably be in a position to enroll in cell phone contracts, increasing the function of comfort shops locally.
KDDI President Makoto Takahashi remarked, “Convenience stores will become essential social infrastructure to solve future challenges that Japan faces.”
Seven-Eleven and FamilyMart are additionally advancing DX (digital transformation) efforts by introducing AI and robots.
Source: TBS