TOTTORI (TR) – Beef bowl chain Sukiya on Saturday apologized over the invention of a rat inside miso soup served to a buyer at an outlet in Tottori City earlier this 12 months.
“We will strive to further strengthen our management systems at all stores nationwide to prevent a similar incident from occurring again in the future,” an announcement posted on its web site learn.
At round 8:00 a.m. on January 21, the client on the Tottori Minamiyoshikata outlet identified to an worker {that a} “foreign object” had been combined right into a bowl of miso soup, the corporate stated.
In its assertion, Sukiya acknowledged that the article was in actual fact a rat.
“The store in question was temporarily closed immediately after the [discovery], and hygiene inspections were conducted,” the assertion continued. “Measures were taken to address cracks in the building that could lead to contamination, and employees were given rigorous training on hygiene management, including visual inspection of products before serving. The health center in charge was also consulted on the day of the outbreak.”
すき家の味噌汁にネズミ入ってた動画これガチ？ pic.twitter.com/TxqkhIPv38
— さささ (@yhp_m) January 21, 2025
The outlet in query resumed enterprise two days after the outbreak after a well being middle official inspected the positioning.
“We have once again instructed outlets nationwide to thoroughly visually inspect products before serving them in order to prevent contamination,” the assertion stated.
An investigation revealed that the rat was seemingly combined in when making ready the substances, and that the trigger was an worker’s failure to visually test the situation of the product earlier than serving it.
The firm added that it has taken measures to stop bugs and vermin from coming into from exterior, together with storing rubbish containing meals residue that might induce intrusion in a refrigerated rubbish storeroom.
“As we refrained from making an announcement on our website or elsewhere when the issue first occurred, many customers ended up feeling anxious and concerned due to fragmentary and indirect information provided after the fact. We would like to once again apologize to our customers and all concerned parties for the inconvenience and concern caused,” the assertion stated.