TOKYO (TR) – Major pizza supply chain Pizza-La has introduced that it’s contemplating authorized motion in opposition to part-time staff who posted an inappropriate prank video on-line that uncovered a buyer’s private info.
The video, which lately went viral on social media, was filmed on the chain’s Kamata department in February of final 12 months. According to the corporate, the footage exhibits part-time employees partaking in inappropriate horseplay inside the shop.
More alarmingly, the employees filmed and uploaded a supply receipt, exposing a buyer’s personal particulars to the general public.
In an announcement printed on its official web site on May 2, Pizza-La issued a profound apology for the incident. “As a company involved in food and dedicated to delivering safe and convenient services, causing such a situation is deeply regrettable,” the assertion learn.
Addressing hygiene issues sparked by the footage, the corporate clarified that substances seen dropped on the ground within the video have been disposed of and by no means served to prospects.
Corrective measures
The Kamata department has been quickly shuttered whereas administration implements corrective measures. The firm confirmed it has additionally immediately contacted the shopper whose info was leaked to supply an apology and deal with the fallout.
An inner investigation is presently underway, together with interrogations of the concerned employees.
Pizza-La administration acknowledged they intend to cope with the perpetrators “strictly” in accordance with firm rules. The chain is already consulting with police and public well being facilities, noting that they’re totally ready to take authorized motion in opposition to the people accountable.
The firm vowed to instantly overhaul its worker compliance coaching in a determined bid to rebuild public belief.