Shimla (Himachal Pradesh) [India] November 13 (ANI): The Shimla Jal Prabandhan Nigam Limited (SJPNL) on Wednesday acknowledged that its customer support workforce has resolved over 1,600 complaints and queries by a 24/7 water providers helpline (87671-98000) so far.
According to an SJPNL spokesperson, the company’s prime precedence is to make sure an uninterrupted and environment friendly water provide for the residents of Shimla. Customer care centres are working diligently to handle complaints as quickly as attainable.
The spokesperson additional knowledgeable that the company has appealed to the general public of Shimla to contact the 24×7 helpline (87671-98000) for any water-related complaints, queries, or solutions. He added that each one complaints obtained by this helpline are being resolved on a precedence foundation to make sure a extra clear, responsive, and dependable water service system for customers.
The SJPNL spokesperson stated that each one varieties of water service-related points, together with billing, connection, assortment, community upkeep, metering, cell/e-mail alerts, buyer care, studying, and operation & upkeep, can now be simply registered by the helpline.
Earlier, Himachal Pradesh Governor Shiv Pratap Shukla inaugurated the four-day International Lavi Fair at Rampur Bushahr in Shimla district.
Addressing the gathering, the Governor acknowledged that the Lavi Fair holds immense cultural and commerce significance, standing as a residing image of the State’s wonderful traditions.
‘This historic occasion, deeply rooted in our heritage, just isn’t solely a celebration of commerce but in addition a vibrant pageant that unites custom, group, and cultural alternate,’ stated the Governor.
Recalling the contributions of the late former Chief Minister Virbhadra Singh, the Governor stated that it was underneath his management that the truthful obtained worldwide standing.
‘Earlier, the Lavi Fair was organised by mutual understanding amongst merchants and native communities. Today, it represents the collective spirit and unity of the folks,’ he added.
The Governor lauded the organisers for showcasing Himachal’s wealthy cultural heritage by performances by artists from numerous districts. He stated such festivals present a platform for selling conventional arts, music, and crafts, thereby protecting alive the customs and values that bind households and communities collectively. ‘Our traditions play a significant function in connecting generations, and festivals like Lavi be sure that this legacy is handed on to the youth,’ he remarked. (ANI)