As Japan welcomes again report numbers of worldwide guests, considered one of its high sights is making daring strikes to cater to the varied wants of visitors. Universal Studios Japan (USJ) in Osaka has introduced plans to greater than double its international worker headcount by the tip of 2024.
USJ LLC, the park’s operator, goals to carry on 200 further workers from international locations like South Korea and Taiwan by one-year working vacation applications. This will develop their international expertise pool to just about 400, up from about 180 in January.
Rising Number of Foreign Visitors to Japan
- USJ LLC, operator of Universal Studios Japan in Osaka, plans to greater than double international staff by year-end
- Foreign guests jumped 6x to 25.07 million in 2023
The transfer comes as Japan has seen an astounding resurgence in inbound tourism, with customer numbers leaping sixfold to over 25 million in 2023 alone. The good storm of relaxed COVID-19 border restrictions and a favorably weak yen have made Japan a high vacation spot as soon as once more.
To meet the language wants of this inflow of visitors, USJ is partnering with short-term staffing companies to seek out international nationals with sturdy Japanese expertise. The park has already held recruiting occasions in Taiwan and South Korea to draw high expertise.
In March, a pilot group of 9 employees from Taiwan bought a crash course in Japanese hospitality, with coaching on customer support and restaurant operations. They then put their expertise to the take a look at at Super Nintendo World, one of many park’s hottest sights, particularly amongst worldwide visitors.
“I would like to provide great services to park guests by making the most of my knowledge,” shared a 27-year-old Taiwanese worker fluent in English, Chinese and Japanese.
While Japanese workers are geared up with translation gadgets, USJ acknowledged the necessity for native audio system to actually elevate the visitor expertise. “We will push forward the hiring and nurturing (of foreign employees) by focusing on quality,” emphasised Takanobu Okawara from USJ’s human sources division.
For Americans dreaming of a Japanese journey, this worldwide method by USJ is welcome news. Although recognized for his or her unbelievable service, language boundaries can generally hamper the expertise at Japanese sights.
USJ’s dedication to multilingual assist means guests can spend much less time fumbling with translation apps and extra time immersed within the magic of the park. After all, nothing ruins the thrill of The Wizarding World of Harry Potter like struggling to order a butterbeer.
This transfer additionally opens up thrilling alternatives for Americans seeking to reside and work overseas. The working vacation program permits younger folks to expertise Japanese tradition firsthand whereas gaining precious job expertise in a world-class vacationer vacation spot.
As Japan continues to open its doorways to the world, Universal Studios Japan is setting a excessive bar for worldwide hospitality. With a workforce of various expertise devoted to serving to visitors make lifelong recollections, a go to to USJ ought to be high of the record for any American planning a Japan journey.
So whether or not you’re a thrill-seeker, a Nintendo fan, or a Minion devotee, prepare for an unforgettable journey at USJ – now powered by a world workforce dedicated to creating your expertise actually magical.
User Comments
- “It’s great to see USJ adapting to the needs of international visitors. As someone planning a trip from the US, I appreciate their effort to provide multilingual services.”
- “I worked at USJ on a working holiday before and it was an amazing experience. The training was thorough and really prepared me to assist guests. Highly recommend it!”
- “While I understand the need for more foreign staff, I hope USJ still maintains the unique Japanese hospitality and atmosphere that makes it special.”
- “As an American who frequently visits Japan, I think this is a smart move by USJ. Communication is so important for a good guest experience at a major attraction like this.”
- “200 foreign employees sounds like a lot, but with millions of visitors, I wonder if it will be enough. Hopefully they continue to scale up as tourism grows further.”